FreeAdventour

Privacy policy

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“FreeAdventour” is deeply committed to compliance with Spanish and European regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures set forth in the General Data Protection Regulation (RGPD) (EU) 2016/679, of 27 April, and in the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (PPD and GDR, from now on LOPD).

In accordance with these regulations, we inform you that the use of our website may require you to provide certain personal data through contact forms, or by sending emails, and that these will be processed by “FreeAdventour”, Data Controller, whose data are:

  • Company Name: Àlex Camps Prat
  • NIF: 40365287B
  • Registered Address: Camí dels Prats, 189, 17820, Banyoles, Girona, España
  • Telephone: 648 606 976
  • eMail: hello@freeadventour.com

 

Collection and Processing of Personal Data

A personal data is any information relating to a person: name, email, address, telephone number, NIF/NIE… Additionally, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet access provider.

“FreeAdventour, as Data Controller, has the duty to inform the Users of its website about the collection of personal data that may be carried out, either by sending an e-mail or by filling in the forms included on the website.

Only the necessary data will be obtained in order to carry out the service contracted, or to be able to respond appropriately to the request for information made by the User. The data collected are identifying data and correspond to a reasonable minimum in order to be able to carry out the activity carried out. In particular, no specially protected data is collected at any time. Under no circumstances will the data be used for any purpose other than that for which it was collected.

Forms of contact/email

Purpose: To respond to your request for information made through our contact form(s).

Legitimation: The legal basis legitimising this processing is the consent of the User, which may be revoked at any time.

Transfer of data: The personal data will be processed through servers managed by Ionos, who shall be considered the Data Processor.

 

Underage children

Only persons over 14 years of age may provide personal data on this website. As required by the PPD and GDR, in the case of minors under 14 years of age, the consent of their parents or guardians is a mandatory condition for us to process their personal data.

On the other hand, only persons over 18 years of age may use our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians will be a mandatory condition for us to provide the services offered, unless the minor is emancipated.

 

Safety measures

Users of the “FreeAdventour” website are informed that the technical and organisational security measures available to us have been adopted to prevent the loss, misuse, alteration, unauthorised access and theft of data, and to guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current legislation on data protection. The personal data collected in the forms are processed only by the staff of “FreeAdventour” or the designated data processors.

The “FreeAdventour” website also has SSL encryption, which allows the User to send personal data securely through the contact or registration forms on the website.

 

Veracity of the data

The User declares that all the data provided by him/her are true and correct and undertakes to keep them up to date. The user is responsible for the veracity of their data and shall be solely liable for any disputes or litigation that may arise as a result of the falsity of such data. It is important that, in order for us to keep personal data up to date, the User informs “FreeAdventour” whenever there has been any change in the data.

 

Data transfer

“FreeAdventour” will not transfer or communicate your data to any third party, except in the cases provided for by law or when the provision of a service implies the need for a contractual relationship with a Data Processor. Thus, the User accepts that some of the personal data collected may be provided to these Data Processors (payment platforms, agencies, intermediaries, etc.), when this is necessary for the effective performance of a contracted service or purchased product. The User also accepts that, in the case of the provision of services, these may be totally or partially subcontracted to other persons or companies, who will be considered as Data Processors, with whom the corresponding confidentiality contract has been agreed, or who have adhered to their privacy policies, established on their respective websites. The User may refuse the transfer of his/her data to the Data Processors, by means of a written request, by any of the aforementioned means.

Furthermore, in those cases in which it is necessary, Client data may be transferred to certain bodies, in compliance with a legal obligation: Spanish Tax Agency, Labour Inspectorate, etc.

 

Exercise of User Rights

The LOPD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do so, the User must contact us, providing documentation proving their identity (ID card or passport), by email to hello@freeadventour.com, or by written communication to the address that appears in our Legal Notice. Said communication must include the following information: name and surname of the User, the purpose of the request, address and supporting data.

The exercise of rights must be carried out by the User himself/herself. However, they may be exercised by a person authorised as the User’s legal representative, providing the documentation that accredits such representation.

The User may request the exercise of the following rights:

  • The right to request access to personal data, which is the right to obtain information on whether their own personal data are being processed, the purpose of the processing, if any, being carried out, as well as the information available on the origin of such data and the communications made or planned for such data.
  • The right to request its rectification, in the event that the personal data is incorrect or inaccurate, or deletion of data that proves to be inadequate or excessive.
  • The right to request the limitation of their processing, in which case only the data strictly necessary for the exercise or defence of claims will be kept by “FreeAdventour”.
  • Right to object to processing: this refers to the data subject’s right not to have his or her personal data processed or to stop the processing in cases where his or her consent to the processing is not required, where the data is used for commercial prospecting or for the purpose of making decisions regarding the data subject and based solely on the automated processing of his or her data, unless for legitimate reasons or for the exercise or defence of possible claims, the data must continue to be processed.
  • Right to data portability: in case you want your data to be processed by another company, “FreeAdventour” will provide you with the portability of your data in an exportable format.

In the event that consent has been given for a specific purpose, the User has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

We undertake to execute all these rights within the maximum legal deadline (1 month).

If a User considers that there is a problem with the way in which “FreeAdventour” is handling their data, they can address their complaints to the Security Officer or to the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.

 

Data retention

The personal data of Users who use the contact form or send us an email requesting information will be processed for the time strictly necessary to respond to the request for information, or until the consent given is revoked.

Customers’ personal data will be processed until the end of the contractual relationship. The period of conservation of the personal data will be the minimum necessary, and may be kept until the end of the contractual relationship:

  • 4 years: Law on Offences and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of wages…); Art. 66 ff. of the General Tax Law (accounting books…)
  • 5 years: Art. 1964 Civil Code (personal actions without special time limit).
  • 6 years: Art. 30 Code of Commerce (accounting books, invoices…)
  • 10 years: Art. 25 Prevention of Money Laundering and Terrorist Financing Act.
  • No time limit: disaggregated and anonymised data.

On the other hand, the data of Users who register for the newsletter will be kept indefinitely, until the consent given is revoked.

 

Social media

“FreeAdventour” has a profile on some of the main social networks on the Internet (Facebook, Instagram, TikTok), recognising that in all cases it is responsible for processing the data of its followers, fans, subscribers, commentators and other User profiles (hereinafter, followers) published by “FreeAdventour”.

The purpose of data processing by “FreeAdventour”, where not prohibited by law, will be to inform its followers about its activities and offers, by any means that the social network allows, as well as to provide personalised customer service. The legal basis that legitimises this processing will be the consent of the interested party, which may be revoked at any time.

Under no circumstances will “FreeAdventour” extract data from the social networks, unless the consent of the User is specifically and expressly obtained for this purpose (for example, to carry out a competition).

 

International Data Transfers

“FreeAdventour uses the electronic communications services of the company Mailchimp, which is located in the United States. Standard contractual clauses approved by the European Commission have been signed with this entity, in order to ensure an adequate level of protection in the processing of your personal data, in accordance with the criteria established by the GDPR.

“FreeAdventour also uses the IT services of Javier Peres, resident in Venezuela. No standard contractual clauses approved by the European Commission have been signed with this entity, and therefore, as it is not located in a country classified by the supervisory authority as a safe country (i.e. its data protection legislation is not equivalent to the European legislation) for the processing of your personal data, it is not possible to ensure an adequate level of protection.

By accepting this privacy policy, the User expressly and unequivocally grants his/her consent to the international transfer of his/her personal data to this/these service provider(s).

 

Confidentiality

The information provided by the User shall in any case be treated as confidential and may not be used for purposes other than those described herein. “FreeAdventour undertakes not to disclose or reveal information about the User’s claims, the reasons for the advice requested or the duration of the relationship with the User.

 

Validity

This privacy and data protection policy has been drafted by SolucionesLowCost®, data protection company, as of 07 January 2022, and may vary depending on changes in regulations and jurisprudence that may occur, being the responsibility of the owner of the data to read the updated document, in order to know their rights and obligations in this regard at all times.